Mercedes Benz Roadside Assistance
WHEN AM I COVERED BY ROADSIDE ASSISTANCE?
Call 24/7 Roadside Assistance:
New Vehicle Warranty
Each new Mercedes-Benz Truck comes with roadside assistance for the duration of the new vehicle warranty period1.
Genuine Parts Warranty.
If the breakdown was caused by one of our genuine parts and is still within its one or two year unlimited kilometre warranty period, you are covered for Roadside Assistance2.
Mercedes-Benz Service Plans.
Our Complete Service Plan may cover your breakdown service and towing for valid repairs, if the selected part that caused the failure is included in your service plan agreement1.
Pay Per Service.
The call to our 1800 hotline and the breakdown coordination by our 24/7 support team is a free service offered to all customers. However, the repair, towing, and breakdown cost will be charged accordingly.
 For further inclusions, exclusions, terms and conditions, please contact your authorised Mercedes-Benz Trucks dealership.
 The warranty period commences on the date the part is sold. Should a part fail outside the warranty period, it may still be covered.. For further details on warranty, please contact your authorised Mercedes-Benz Trucks dealership.